Privacy Policy
Inerva Privacy Policy
This Privacy Policy is aim to inform how Inerva Sdn Bhd and its holding, related and subsidiary companies (collectively referred to as “Inerva”, “us” or “we”) collect, store and handle personal information of individuals. It also tells you how you can access and update your personal information.
Acknowledgement and Consent
When you communicate with us, engaging with us, use our services, access our website or mobile application and/or purchase products and services from us, you acknowledge that you have read and understood this Privacy Policy and agree and consent to the use, processing and transfer of your personal information by us as described in this Privacy Policy.
This Privacy Policy may be updated from time to time and we shall have the right to modify, update or amend the terms of this Privacy Policy and the updated Privacy Policy shall be placed on our website. Where permissible under the laws, by continuing to communicate with us, using our services, purchasing products from us or by your continued engagement with us following the modifications, updates or amendments to this Privacy Policy, such actions shall signify your acceptance of such modifications, updates or amendments.
Acknowledgement and Consent
This Privacy Policy applies to all personal information collected by us including via:
- Inerva Manpower portal, when you transact with us;
- Inerva Manpower websites, including any consumer-directed websites operated by Inerva Manpower and pages that we run on third party social networks including but not limited to Facebook, Twitter and LinkedIn;
- Inerva Manpower mobile sites and applications;
- registration forms which we may collect from consumers, whether online or offline, including by post, during in-person events or campaigns;
- any of Inerva Manpower’ events or campaigns;
- customer support centres;
This Privacy Policy does not apply to information outside of our possession, control or power.
Type of Personal Information Collected
If you choose to use Inerva services for any products and / or services or use Inerva Manpower’s Portal, you will be asked to provide your personal information such as (but is not limited to) name, identification card number, mailing address, phone number(s) and email address(es).. Where you intend to use Inerva Manpower’s Portal for purposes of creating a personal resume.
- Personal contact information – information that would allow us to contact you personally such as your name, home or mailing address, phone number,email address or any additional personal contact information obtained from third party sources. In some cases it would include information you give us about someone else (e.g. if you provide a friend’s email address for a tell-a-friend programme).
- Account login information
- Demographic information (e.g. date of birth, age etc)
- Work experience
- Professional certification
Use of Personal Information Collected
The purpose of collecting your personal information may include but not limited to the following:
- Identity verification; please note that when we obtain information about individuals from third parties, we use reputable sources, including public repositories. Inerva Manpower takes appropriate measures to assure the quality of information which we collect.
- Assessing your application;
- Assessing your professional qualifications;
- Matching your qualifications with suitable job provider
Transfer of your Personal Information outside of Malaysia (where applicable)
For your information, in certain circumstances your personal information may be stored in a server which is located outside Malaysia. In this instance, we would endeavor to bind the service provider in an agreement that ensures a high standard of privacy protection.
Information Security: How We Protect Your Privacy
Inerva is committed to implementing the highest standards of information security to protect the privacy and confidentiality of your personal information. We limit access to your personal information to authorized employees. We also maintain physical, electronic, and procedural safeguards to protect the information against loss, misuse, damage or modification and unauthorized access or disclosure.
Some of the other central features of our security measures include:
- Promoting secure password application
- Testing of the security and operability of products and services before they are introduced to the Internet , as well as on-going scanning for publicly-known vulnerabilities in the technology
- Internal and external reviews of our Internet sites and services
- Monitoring of our systems infrastructure to detect weaknesses and potential intrusions
- Implementing controls to identify, authenticate and authorise access to various systems or sites
- Protecting non-public communications through encryption or other means
Update of Privacy Policy
We may review and update this Privacy Policy from time to time to reflect changes in the law, changes in our business practices, procedures and structure, and the community’s changing privacy expectations. The latest version of the Privacy Notice will be made available on our website.
Accessing your Personal Information
All of your information can be accessed through Inerva Manpower and you can edit or update your information at any time.
If you have questions or complaints about this Privacy Policy, or you would like to review or update any personal information that we may have collected about you, you can reach us via:
- Email: [email protected]